Privacy Policy
Privacy and Personal Data
​
This privacy policy explains how we collect, store, and process your personal data, as well as how you can exercise control over it.
Use of the website constitutes your consent to the privacy and personal data policy.
Collected Data
We collect various types of personal data, including, but not limited to:
a) contact information (name, email address, phone number);
b) authentication information (username and password, if applicable);
c) billing and delivery information;
d) transaction and payment information;
e) demographic information and preferences.
Main purposes:
a) processing orders and providing the requested products or services;
b) complying with legal and tax obligations;
c) managing and maintaining your account on the website;
d) communicating with you regarding transactions, product and service updates, and support requests;
e) personalizing your experience on the website and providing relevant recommendations;
l) analyzing data to improve services and your experience.
The legal basis for processing personal data may include the performance of a contract, compliance with legal obligations, your consent, or our legitimate interest.
Legitimate interests:
We process your personal data to provide you with a personalized experience on the site and to protect legitimate interests.
This includes, but is not limited to:
a) analyzing user behavior: we use data to understand how you interact with the site, which helps us improve its functionality, design, and content;
b) marketing and promotion: we send information about our products and services, including special offers, via email or other communication channels. This helps us promote our products and offer you options that may be of interest to you;
c) fraud prevention and detection: we use data to monitor suspicious activity and to prevent or detect fraud on the site. This helps protect you and other users.
Legal obligations:
Data processing is necessary to fulfill legal obligations, in accordance with applicable legal provisions.
These may include:
a) tax and accounting compliance: to comply with tax and accounting legislation requirements, we may collect and store information necessary for reporting and declaring income and the corresponding taxes;
b) responding to requests from public authorities: we are required to cooperate with public authorities—including complying with their requests—to the extent that such requests are lawful and made for legitimate purposes.
Data transfer
In some cases, we may disclose your personal data to third parties, such as payment or courier service providers.
We endeavor to ensure that third parties adhere to appropriate data protection standards, although we cannot guarantee their compliance.
​
Data Security
We take appropriate measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
We use security and encryption protocols to protect your information.
GDPR Rights
You have the right to access, correct, or delete your personal data, to restrict or object to its processing, to receive your personal data in a structured format, and to lodge complaints with the National Supervisory Authority for Personal Data Processing.
Before lodging a complaint with the Supervisory Authority, you are required to contact us at the following email address: office@thecoretransylvania.com.
Cookie Policy
For information regarding the use of cookies, please consult our cookie policy available here: https://www.thecoretransylvania.com/cookie-policy.
​
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time.
​
Assistance and Inquiries
If you have further questions or require assistance regarding the privacy and personal data policy, please contact us at office@thecoretrasylvania.com or by phone at 0758349583.
This privacy and personal data policy complies with applicable legal provisions and is subject to periodic updates to reflect legislative changes.
​
Last modified: September 24, 2026.